What ages are appropriate for your play areas?
Our set ups are designed for 0-5years.
Adults may enter the play area, but may not sit/play on the equipment (excluding soft floors mats or inside the ball pit). Shoes to be removed. Adults should only be in there to support and supervise the little ones.
Do you assemble the equipment?
Yes. We deliver, set up and collect all of the equipment. We ask for a minimum of 1 hour for set up and 1 hour for breakdown.
Do you clean your equipment?
Yes. All equipment is thoroughly disinfected between use. We use a commercial grade cleaner that acts as cleaner, disinfectant & sanitiser.
Are you insured?
Yes we have 20million public liability insurance, We are also happy to provide a certificate of insurance if needed for a venue.
Can I hire the softplay equipment for more than 4 hours?
You are allowed to hire the equipment for more than 4hours based on availability. However, notice must be given at the time of your reservation. Additional hours start at $50, depending on the package.
Do you set up indoors?
We are able to set up indoors and outdoors, but not in rainy/damp weather, our equipment may become slippery and unsafe for children. We recommend to have shade for outdoor set-ups as equipment does get hot in the sun.
SOFT PLAY RULES
No Face Paint, Glitter or Confetti is allowed in the play area. (This may stain and damage our equipment).
No Shoes inside the play area. (This includes both Adults and Children). Socks are required.
Parents are welcome to sit on the soft floor mats or inside the ball pit, please do not sit on the equipment.
Balls are required to be returned to the ball pit prior to Collection.
How much space do I need for the set up?
We can arrange packages to fit your space provided. Please keep in mind it is not required to have a perfect square/rectangle we can customize the layout.
Is there a delivery fee?
Yes depending on location, we do offer free delivery within 15 Kilometres of Glenmore Park 2745.
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